If your goods are purchased from www.bossindia.com & are deemed faulty within 7 days we may replace them free of charge or refer you to your nearest approved service centre.

If you notice any damage to your goods within 24 hours of receiving delivery please notify us immediately by contacting Customer support, evidence of damage is required i.e. photographs.

Please refer to the instruction manual to know more about warranty period and terms & conditions.

It is mentioned on the product as well as on packaging box.

1. Hand Blender – On top cover of the product
2. Iron – On Back cover of the product
3. Mixer Grinder, Juicer, Food Processor & Other products – On the bottom of the product

Warranty Card & Invoice copy is mandatory, incase both of these documents are misplaced then Manufacturing date mentioned on the product will be considered as a date of purchase.

To avail extended warranty, Click here to Register your product.

Contact nearest BOSS Service centre. Click here to find out.

You can modify / change delivery address / Contact details within 24 hours of placing the order. After 24 hours orders cannot be cancelled.
If you are not able to change / modify details, you can mail on [email protected] or contact on 9167681234 between Monday to Saturday from 9.30 am – 5,30 pm.

We request an email address for guest checkout in order that we may email you your order and shipment confirmation. It is for your convenience and we do not store the information for any other purposes.

If you have placed an order online which has failed the funds will not have been taken from your account. Even after authorization, your transaction can still fail. If the transaction fails after authorization the funds will still be reserved on your account. Although they have not been debited from your account they will appear to have been taken. The reserve can last up to 7-10 working days before it is automatically lifted / reversed from your bank.

This is not controlled by us, and we cannot remove this from your account. If you would like to get the reserve lifted you will need to speak directly with your card issuing bank. They will be able to help with removing the reserve and making the funds available to you.

The order statuses you will see in ‘My Orders’ under ‘My Account’ are:

• Processing: Your order has been received and the warehouse is preparing for shipment
• Shipped: Your order has been shipped and the tracking information is available
• Completed: Your order has been delivered
• Failed: Your order has been failed
• Cancelled: Your order has been cancelled either via customer request or because there was an issue with fulfillment (if the order is cancelled by BOSS you will be notified separately)

We strive to maintain that the correct availability is reported when you select the item you would like to place in your cart. Unfortunately, if another customer buys the remainder stock of your item before you make your purchase, the item with is reported as unavailable when you go to checkout.

• When you see an item you like, please specify the quantity & color you prefer then click “Add to Cart.”
• After you add an item you may continue shopping until you are ready to complete your purchase.
• At any time you can click on “Your Cart” at the top right corner of the screen to view the items you have selected.
• After you have made any changes and updated the quantities as desired, click “Checkout” to finish.
• You will then be prompted to fill out shipping and billing information.
• Finish by clicking “Place Order.”
• Be sure to look out for a confirmation email in your inbox soon after.

An authorization error could mean several things. First, please be sure that all billing information is correct. Make sure the pincode entered is valid. Second, be sure to check the expiration date and CVV number on your card. Also, please be aware payment mode is accepted by BOSS. If you are still receiving an error message and you feel that all of the information entered by you is correct, you may contact your bank for further details. If you are using a debit card it’s possible you may need to adjust your credit limit for larger purchases.

From time to time we may have special offers and will offer coupon/discount codes for use in the checkout process. To learn of these upcoming offers please register and sign up for our newsletter.

BOSS accepts the following forms of payment: Net banking, UPI, American Express, MasterCard, Visa, & other E-wallets . We currently do not accept cheques, cash or money orders.

You can update stored information in your account at any time. To view or change your existing account information including password, please sign in to “My Account” using your current e-mail address and password. In “My Account” you can edit any of your saved account information.

We apologize if you ever encounter difficulties with our website. In order to try and help you resolve you can contact customer support on 022-61084499 between Monday and Friday 9am – 5pm or use our contact form. The information that would help in our research would include:

• A short description of the issue (i.e. you cannot view all or part of a page, items can’t be added to your cart, you can’t complete checkout, etc)
• The type of device you are using – a laptop, desktop or mobile device (phone or tablet)
• The browser you are using (Internet Explorer, Google Chrome, Mozilla Firefox, Safari, etc) and the version of your browser. You can check your version by going into the Help section of the Browser toolbar and selecting the ‘About’ option

Unfortunately, we do not offer gift wrapping or gift cards at this time, but we are always looking to make improvements and hope to offer these option in the very near future.

Spare parts for the appliance can be ordered by contacting our customer care at [email protected]

Our retail partners will not accept returns for product not purchased from their physical stores. You must return from where the purchases were made.

The food processors are equipped with a dual safety lock in which the processor will only run, if the working bowl and lid are properly locked in place. Place the working bowl on the motor block, matching the guide openings with the studs on the motor block. Turn the working bowl clockwise, guiding the nozzle on the lid into the safety lock opening in the motor block, until you hear it snap in place.

All parts (except the motor unit) can be cleaned in the dishwasher at temperatures up to 65 °C. Pulp and other residues should not become dry before the appliance is cleaned.

Tip: The appliance may discolour when processing food with high degree of pigments (e.g. carrots); use vegetable oil to clean it, before cleaning with detergents or in the dishwasher.

The units are equipped with a safety fuse which prevents overload of the motor. It is possible that this is the reason why the unit stopped or will not turn on. Turn the unit off and let it cool down for 15 minutes. If, at the end of this period, the unit still does not run, repeat the cooling off procedure. It is very important that the unit is in the “off” position, because the motor will turn itself on automatically after the motor has been cooled off. If the unit still does not work, it is recommend that a BOSS authorized service center be contacted for service

No, let the liquids or ingredients cool down to room temperature to avoid damage.

Feed small portions into the jug gradually rather than adding large quantities at one time.

For the best results, we recommend using the kneading attachment, which is specially designed for making yeast dough, pasta and pastries. For mixing cake dough or sponge cake, we recommend you use the main blade.

Some kind of food can lead to discoloration of the plastic. To remove these stains, try wiping them clean with vegetable oil before washing them.

The Vegetable chopper is especially suitable for vegetables, cheese, herbs, chilis (with water), walnuts, hazelnuts, almonds and prunes. Please note that it is recommended to make use of the highest speed level when processing hard ingredients – e.g. parmesan cheese. It is not recommended to process very hard foods in the chopper. Ingredients like: Ice cubes, nutmeg, turmeric, coffee-beans, grains etc are not suitable for this chopper.

Simply wipe inside and outside with a paper towel or brush out excess grinds. The lid can be washed in warm soapy water. Do not immerse the main body/Motor into water this may cause damage to the product. For further clarity, please refer to the instruction manual.

The blades on the hand blender, Mixer and chopper are made of Stainless Steel.

If the unit is overloaded, the motor may automatically switch off. If the motor stops or runs slowly, turn the unit off so the motor can cool down. After a cooling period of at least 10 minutes it can then be switched back on.

You should only use the whisk for whipping cream, beating and mixing sponges & ready mix desserts.

The pulse mode is useful to chop delicate and soft food such as herbs or parsley. This will cut the food rather than mash it and ensure all contents get thoroughly processed, particularly when chopping. The pulse is used to carefully add flour to dough so as not to affect their creaminess and can be used to add whipped cream etc to more solid food.

The hand blender is excellent for preparing dips, butter, buttermilk, sauces, soups and baby food. It is also suitable for mixing drinks and milkshakes.

The motor (all electrical parts of the appliances) should be cleaned with a damp cloth. All other parts can be cleaned in the dishwasher. When processing very salty food, the blades of the shaft and the chopper should be rinsed right away.

All BOSS hand blenders are designed to be used for a maximum of 3 minutes. Operating the hand blender for more than 3 minutes may result in the motor overheating. The unit should be allowed to rest for 1 minute before continuing.

Check the browning setting selected. Select a lower setting next time.

Check the browning setting selected. Select a higher setting next time.

1. Unplug the toaster and let it cool down first.
2. Carefully remove the bread from the toaster. Do not damage the heating elements when you remove the bread. Never use a metal object for this purpose.

A constant light means that the iron is heating up. When it switches off, the desired temperature setting is reached.

The wattage influences the performance to a certain extent.

Before cleaning, the appliance must be unplugged and cooled down.
– The soleplate can be easily cleaned with a cloth.
– Scouring pads, vinegar or other chemicals must not be used.

Even though it is very unlikely to have scratches on BOSS soleplates, small and thin scratches won’t impact the ironing result.

The chopper can be used to chop, shred or mince a wide variety of vegetables, meats nuts, or herbs.

We do not recommend chopping hard or frozen food, such as coffee beans, turmeric, grains, ice, nutmeg etc with the chopper.

You can contact us on +91 9167681234 between Monday and Friday 9 30 am – 5 30 pm or you can write to us on [email protected] so that we can assist you with the reference video.

The BOSS Hand Blenders are designed for blending smoothies, soups, shakes, chutneys and purees.

A 275W motor is well-suited for daily kitchen tasks like making smoothies, blending boiled vegetables, and preparing soups and purees. For heavy-duty grinding or crushing ice, a higher wattage or mixer grinder would be more appropriate.

The stainless steel blending shaft makes it safe to use directly in a hot cooking pot or bowl for blending soups and sauces.

A hand blender is used for blending liquids, soups, smoothies, and purees directly in a bowl or pot. A mixer grinder is designed for dry and wet grinding, such as making chutneys, masalas, and batter.

A 900W-1200W mixer grinder is ideal for heavy daily use in Indian kitchens. It can grind turmeric, wet masalas, hard spices, make idli/dosa batter, and blend fruits without overheating. Suitable for families of 3–6 members.

You can order the Boss Mixer Grinder directly from bossindia.com. Delivery takes 5–7 working days.

BOSS Mixer Grinders 750W-12000w have an auto cut-off feature that shuts the motor down automatically in case of overloading, overheating, or voltage imbalance – protecting the motor and extending its life.

BOSS Mixer Grinders 900W-12000w are designed to grind hard, dry ingredients like turmeric, lentils, whole spices, and masalas smoothly. The dry grinding jar is specifically designed for this purpose.

The BOSS Endura is designed for daily home use. Its SwitchLife Control System is endurance-tested for 10,000 smooth cycles, and the double ball bearing motor keeps it cool and reliable over time.

A 1200W mixer grinder handles harder ingredients like turmeric, dry coconut, and whole spices more easily, with less motor strain and faster grinding. A 750W is suitable for lighter everyday tasks like chutneys and juices.

A juicer mixer grinder is a multi-function kitchen appliance that can juice fruits and vegetables, blend smoothies and shakes, grind dry spices, and make chutneys – all with one machine.

The BOSS Nutri Mix has a compact footprint and anti-skid base, making it ideal for small apartments and Indian kitchens with limited counter space.

A cold press juicer, also called a slow juicer or masticating juicer, uses a rotating auger to slowly crush and press fruits and vegetables. Unlike centrifugal juicers that use high-speed spinning blades, a cold press juicer works at low speed to squeeze out juice with minimal heat and oxidation, preserving more nutrients, enzymes and vitamins.

The BOSS Fauna+ is a cold press slow juicer that operates at low speed, generating minimal heat. This preserves the natural nutrients, fibre and enzymes in the juice. A normal centrifugal juicer uses fast spinning blades that generate heat, which can reduce the nutritional value of the juice.

The BOSS Fauna+ can juice a wide variety of produce – soft fruits like mango, pomegranate, orange, apple and grapes; vegetables like amla; and leafy greens like spinach, wheatgrass and mint. The reverse motor function prevents clogging when juicing fibrous or hard ingredients.

Cold pressed juice made in a slow juicer like the BOSS Fauna+ stays fresh for up to 24–48 hours when stored in an airtight container in the refrigerator. Because the slow juicing process reduces oxidation, the juice retains its colour, taste and nutrients longer than juice made in a centrifugal juicer.

The slow auger mechanism of the BOSS Fauna+ is specifically effective at juicing leafy greens like spinach, wheatgrass, mint and coriander — ingredients that centrifugal juicers typically struggle with.

An OTG is used for baking cakes, cookies, bread, and muffins, as well as grilling meats, toasting bread, and reheating food. It uses electric heating elements and is different from a microwave.

The BOSS OTG has a timer with automatic shut-off, so the oven turns off once the set cooking time is complete. This helps prevent overcooking and improves safety.

An OTG uses heating coils to bake, grill, and toast using dry heat, making it better for baking. A microwave uses radiation to heat food from the inside, which is faster for reheating but not ideal for baking or grilling. OTGs are generally preferred by home bakers.

The three separate dials for element selection, temperature, and timer make it easy to use without any prior experience. It is a good oven toaster griller for beginners who want to start baking at home.

OTGs are generally more energy efficient than conventional ovens because they are smaller and heat up faster.

The BOSS Crisp (B522) runs on 110V, 60Hz power and comes with an American plug (Type B). It is plug-and-play ready for use in the US and Canada — no voltage converter needed.

The red LED indicator light turns off when the automatic temperature cut-off has been reached and the machine is at the right temperature. That is your signal to place your dough ball and press.

The BOSS Crisp is designed to make roti, chapati, and khakhra. Thin, press-cooked flatbreads work best. For layered parathas you may need to do a second press cycle after adding your filling.

No. The non-stick aluminium cooking plates are designed for oil-free roti making. A light wipe with a clean, dry cloth after each use is all the maintenance needed.

Yes. The 6L basket comfortably fits meals for 4–6 people, making it ideal for everyday Indian family cooking without batch frying.

You can fry, bake, toast, grill and defrost. The 7 presets are tuned for popular Indian recipes like samosas, paneer tikka, fries, cutlets, pizza, cakes and more.

Yes. The rapid hot-air circulation uses up to 80%* less oil than deep frying while keeping food crispy – ideal for health-conscious households.

A 6L basket offers more cooking surface area — enough to roast a whole chicken or cook large batches — whereas a 4L suits smaller 2–3 person families.

The non-stick basket detaches easily for cleaning with warm soapy water. It does not require soaking and dries quickly.

Yes, the BOSS Chefmax is designed with Indian cooking habits in mind. It comes with preset menu options that automatically set the right temperature and cooking time for common Indian dishes — making everyday cooking like boiling milk, making chai, preparing dal, or cooking rice much simpler.

You can use your kadai or pressure cooker on the BOSS Chefmax only if its base is made from a magnetic material. Induction cooktops work by creating a magnetic field — cookware with a magnetic flat base will work, while non-magnetic vessels will not heat up at all.

Compatible cookware materials:

• Stainless steel (most Indian pressure cookers and kadais made of stainless steel work perfectly)
• Cast iron
• Magnetic-base enamelled cookware

Not compatible:

• Aluminium (most older Indian cookware)
• Copper
• Ceramic or glass
• Regular non-stick pans without a magnetic base

A simple test: hold a magnet to the bottom of your vessel. If it sticks firmly, the vessel will work on this induction cooktop.

The BOSS Chefmax features a smooth glossy glass top that is very easy to clean. Here is the recommended method:

• Always let the cooktop cool fully before cleaning.
• Wipe the surface with a soft, damp cloth or a non-abrasive sponge.
• A few drops of mild dish soap can be added for oil or food residue.
• For stubborn stains, a paste of baking soda and water applied gently with a soft cloth works well.
• Never use steel wool, abrasive scrubbers, or harsh chemical cleaners — these can scratch or damage the glass surface.
• Do not pour cold water on a hot surface, as the sudden temperature change can crack the glass.

The flat surface means there are no grooves, grates, or burner rings to clean around — a major advantage over gas stoves for daily kitchen maintenance.